[title]
[message]Shipping
UPDATE: You now have the option to contact our Customer Service Team by phone between 8 am and 3 pm, Monday through Friday, at (913) 938-4526.
Don't forget, you can always contact us via Email: info@mintpineappleboutique.com
We aim for efficient and accurate shipping. Typically, orders are processed and dispatched within a 72 hour window. Please note that during significant sales events and holidays, there might be slight delays. We value your patience and remain dedicated to ensuring your orders reach you as swiftly as possible.
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Flat Rate Shipping: Orders under 1 pound ship for $5.99, while orders over 1 pound ship for $8.50.
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Free Shipping: Spend $85 or more and enjoy FREE shipping on your order!
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Pre-Order Items: Please note that these items require additional shipping time. **To ensure timely delivery of other items, consider placing separate orders for pre-ordered items.**
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Order Tracking: Once your order is processed and ready to ship, you will receive an email with tracking information. We ship via USPS, FedEx & UPS.
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Lost or Stolen Packages: We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the incorrect address. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. You can also contact your local Post Office. If you are not able to recover your package, contact our Customer Service Team, we can assist you in filing a claim with the appropriate delivery service.
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Returned Packages: In the event that a package is returned to MPB by the carrier, the responsibility of the return shipping cost lies with the customer. Our Customer Service Team will send an email containing relevant details along with a link to submit payment for the return shipping cost. Your item will be held at MPB until the shipping fee is settled, with a maximum holding period of 30 days. If the fee remains unpaid after this period, the item will be donated.
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Address Changes: If you need to update your shipping address post-purchase, reach out to our Customer Service Team promptly.
Local Pickup Option
If you're in the area, you're welcome to stop by and pick up your order!
Monday-Friday, 7 am - 4:30 pm (CLOSED holidays and weekends)
We are located at:
1105 S. Ridgeview Rd
Olathe, KS 66062
Use the "U" shaped drive and pull up alongside the double doors. When you
arrive, give us a call at (913) 938-4526 and we'll bring your order out to you!